Joey's Pizza Reviews, Malad West, Mumbai - Burrp
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Shraddha Shrivas - Burrp User

Shraddha Shrivas

October 26,2016

Good Place but poor Time Management.

Good Place to Have pizza but you have to wait for nearly 1hr for your turn to get in...and after that again 30 hr for your order to arrive. So if you want to have these pizzas then just order your food at home n njoy it..
My advice is to open more outlets if u have such a huge crowd mad over your pizzas.
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Karma ... - Burrp User

Karma ...

March 31,2015

Good place for Chicken lovers

Joey's pizza - I heard this place described in cult terms before I first ordered. The quantum of toppings on your pizza definitely puts the Dominos and Pizza Huts of the world to shame. Where they lack is the service, taking 30+ minutes to prepare pizza on a non busy weekday. We have had to cancel a Friday evening party plan because the outlet told us it would take 1.5 hours for the pizza to come (we are situated 2 minutes from the outlet)
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mallika84 - Burrp User


February 07,2015

Joey's makes Dominos look good....go figure!

Read some good reviews about this place on Zomato... After ordering I'm sure they are paying people for those reviews and perhaps here too.

I will rate my first and last experience with them split between service and food as below :-

* food- below average pizza and toppings. Ordered the Tornado which was sweet, margarita with olive and jalapeño which was dry and sub standard really. The surprise roast chicken pizza (read below to understand) was dry chicken with dry capsicum on an oily pizza base. The cheese they use on all pizzas doesn't seem of good quality as it is very salty and has a bad taste.

*service- food was delivered an hour an a half after placing the order(was promised 45-60 mins). When I called to merely ask where the food was, I was asked by the manager (Ali -who was laughing throughout the three subsequent calls mind you) to follow up with the delivery guy myself since I had a problem and not him. I also got an unwanted and intellectually fractured lecture on Bombay traffic and the infamous east-west jams all the while he was giggling. This really ticked me off but, the worst was yet to come.
The delivery guy shows up eventually and looks like Ali had already primed him.. The delivery boy Rajesh did not speak a single word to me, stared at me the whole time like he wanted to punch my face and leave me toothless I guess. He shoved the pizzas in my hand followed by the drink followed by the change and stormed out. Ouch!
I called my friend Ali and spoke to him about this and his one line reaction was - "I will check with him". No sorry, no expletives even..... Gimme something brother!
Anyway, even my order was wrong to make matters worse. I thought I had ordered a "roast chicken" starter which the guy taking the order assured me is a starter but, of course it turned out to be just another pizza.
After I had lost all my patience I politely asked for the owner's number and upon speaking with him - it all made sense!
The owner listens to me whine about everything in literally one breath and his response was this - "I apologize. I'm getting a call on another line, I will speak to Ali. Thank you" and hangs up on me. This is Mr. Arif Kazi... Setting an example for his staff!
Of course he spoke to Ali who called me and offered me some 200 odd rupees in exchange for the dry and disgusting roast chicken pizza. I said I didn't want their money and hung up.
To end all this....what I really want to do is to take their pizza and spit in it and feed it to all of them. Enjoy!
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a9thmay1985 - Burrp User


May 08,2014

Thanks to my friend

After having Dominos too often as a part of "friday out of office lunch" schedule, I kinda had a taste of D pizzas in my buds but This was a refreshing change. As insisted by a friend on a late sunday evening, we went and checked out this place. Nothing happening about the place. Kind of normal pizza joints with delivery bikes around the corner and a heap of pizza packaging boxes next to the door. Has a small sitting arrangement with 6-7 tables. As my friend had already visited the place before, he knew what to order(chicken delite and hot chicken) and ordered the half on half(2 pizza's combined). When the pizza's arrived.. its was a chicken fest. the base was soft and the overall taste was something to die for. definitely something worth trying and also not too heavy on pocket. Ambience and the sitting can be improved though
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Mugdha Sakpal - Burrp User

Mugdha Sakpal

February 07,2014

Pizza Philia..

Being a pizza lover this place is high on my list. Joey's was recommended by many of my friends, and I must say I was disappointed in the slightest. It's one of the best place to hang out with friends for having a good time over great pizzas, and mind you, the rates don't go hard on your wallet. The kheema cheese garlic bread is worth a try.
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Hardik Bhoir - Burrp User

Hardik Bhoir

October 07,2013

Good Food, Bad Customer Service

I have been visiting Joey's Pizza for the last 3 years and i must say that it has been my only destination of pizaa for last couple of years. Even when i used to work at Mindspace i made it a point that all pizza's ordered in my firm were coming from there. Also i have done ample amount of Good Word of Mouth publicity of this place. But all this came to ground zero when i visited Joey's Pizza (Malad) on 4th Oct 2013. It was my worst experience of customer service that i had there. First and foremost the staff (Fair, Thin Long haired Guy) who manages the desk is very rude and after reading a couple of reviews on all food sites , its high time the management should think about that person, all negative reviews point towards that person only. The place was full when our group reached there at around 11:10pm , since the place was full and table waiting was for more then 30 days , i asked the Staff guy to order a take away for me since we were not having Non-veg after 12am. The Staff manager rudely refused stating that the order will only be taken once we get a table. Then at 11:30 we went back and told him that it should not be there problem if we order the pizza now and then sit later on the table and have it or maybe we can have it outside. The manager took the order at 11:30. WE got out table at 11:47pm and the Pizza (that was ordered at 11:30pm)came at 12:05 am. When we asked when was the order taken they told that it was taken when we got seats. We straight away refused the order and called the Manager. The manager was very rude while talking to us and was not ready to accept the mistake. Morever he did not even apologize or try to stop us when we left the outlet without having pizza. The tone was that manager has always been rude, high and have always seen that person treating customer's like fool since my last couple of visits. Sorry Joey's U lost a customer and with me all my friends and acquaintances to whom i will mention about this incident. I think the name of the long haired person/staff is Salahuddin.... Thanks for giving me bad customer service
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Priyam Datta - Burrp User

Priyam Datta

August 06,2013

The Best Pizza In Town!

I mean it when I say that you can get the Best Pizza in Town here! Their pizzas are so juicy with ample amount of toppings and cheese! Their cheese is something totally different. Much better than the other places. They are very generous with their toppings. Try their Butter Chicken, Joey's Special, Chicken Delight and Pepperoni. The best part is that you can have 2 different kinds of toppings on 1 pizza... Ask them to make it 50-50! Their salads are also well tossed with ample amount of ingredients! :) The best deal in such less price!
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July 21,2013

Move over commercial chains

We decided to try out Joey's after a hectic day of shopping at Infinity mall. One of my friends had highly recommended the pizzas that he gets delivered from the Andheri outlet of Joey's so we had really high hopes with the place. Joey's is located in a small shop off Link Road. There are a few small tables for walk-in customers, but the place is clearly focused on deliveries. We started by ordering garlic bread with cheese which was crisp and was topped with generous amounts of cheese. This was followed by a veggie pizza. The pizza crust was a bit thicker than usual but was very flavorful - I think they pay special attention to their dough. The pizza was loaded with toppings and cheese. Frankly, I have grown tired of places that are so stingy that one has forage the pizza for toppings, so Joey's was a welcome change. Overall, the pizza was good and I ended up calling my friend and thanking him for the recommendation. True, it does not compare to some place like CPK, but we had a decent experience at Joey's and would recommend it over the commercial pizza chains for the quality of pizzas. The set-up is pretty average so going ahead would try to focus on delivery instead of eating-in.
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Tarun Hari - Burrp User

Tarun Hari

January 18,2013

The best pizza in Bombay without a doubt

I'm a massive fan of Joeys! Both the Andheri and Malad branches offer a great service and have even delivered pizzas to the side of the western express highway for me in times gone by, for us to eat on the journey back to Vasai. Any excuse for a joeys and I'm there. My favourite pizza joint in Bombay.
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